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job details

Field Service and Sales Technician - Laser Marking
Reference VAC-17759
Job Title Field Service and Sales Technician - Laser Marking
Sector Engineering & Technical, IT, Software & Telecoms, Sales, Sales support, Customer Service
Salary 40,000 per annum
Town/City Mullingar
Job Type Permanent
Job Description Job title Field Service and Sales Technician - Laser Marking Systems
Location: Mullingar, Working Nation wide
Salary: 40,000+, Company vehicle, smartphone and laptop provided.
Job Type: Full-time
Job Description:

Needham Coding Ireland Limited is currently recruiting for a Field service and sales technician for Laser marking systems, with a good technical knowledge, problem solving capabilities, and great interpersonal skills, to work with our growing service team providing first class service to customers nationwide. This is a great opportunity to join a progressive company which has seen rapid growth in recent years and to become an integral member of our service team.
Needham Coding Ireland Ltd is a subsidiary company of The Needham Group Ltd, established in 1962. Needham Coding Ireland Ltd is responsible for providing CIJ and laser coding equipment, inks and service to customers nationwide . We are the sole Irish agents for Tykma Electrox lasers, Macsa laser, Kortho TTO printers and our own Needham Coding N series printers. Our widely-respected products and services help enhance businesses internationally.
Experience with laser marking technologies or within the industrial marking / engraving industry is desired. To be successful the candidate will also be ambitious and looking for an opportunity to build and shape his or her own career within our family owned, dynamic and modern company.
This role will be both workshop and field based. Their technical headquarters is in Mullingar, Co. Westmeath.

Technical & Sales Support (At Base)

- Commissioning and preparation of laser marking systems.
- Preparation of appropriate equipment prior to scheduled demonstration or installation.
- Production of customer samples:
- Complete samples reports to include pictures, videos and technical data.
- Liaise with customers to return physical samples and samples reports.
- Customer demonstrations.
- Liaise with suppliers to rectify faults or to solve technical queries.
- System repairs.
- Arrange and manage demonstrations, trials and installations.
- Continuous development and training; latest software updates, hardware updates.
- Customer training.
Technical Support (In The Field)
- Visit customers to perform routine maintenance.
- Conduct on site demonstrations, trials and installations.
- Respond to call outs to repair faulty systems.
- Customer training.
- Site surveys prior to installation.

Continuous Improvement & Job Satisfaction
It is essential to them that all of their employees enjoy their work, are proud of the output they produce and are able to fulfill their ambitions within their company. Being a family company, they are dedicated to supporting each member of staff in providing the tools, training or any other resources necessary to ensure 100% satisfaction.

Qualifications & Skills

- Technical experience with laser marking and engraving systems.
- Technical agility; mechanical, electrical, electronics, pneumatics, hydraulics, computer hardware and software.
- Good IT skills.
- Experience of diary management and basic administration.
- A technical mindset.
- Willingness to learn.
- Initiative, enthusiasm and enterprise.
- Excellent communication and people skills.
- Excellent planning and organisational skills.
- The ability to work calmly under pressure.
- The ability to build relationships with customers quickly.
- Excellent communication skills, both written and verbal.
- Trustworthiness and discretion when handling confidential information.
- Enjoy networking and meeting new people.
- Full clean driving license.
- Prepared to travel around Ireland.

The successful candidate would predominantly work from the Mullingar office.
The Needham Group is committed to providing a supportive, friendly, environment in which its staff can be proud of their outputs and fulfil their ambitions. We provide an exceptional level of loyalty and respect, and provide an enjoyable and rewarding place to work. Committed to never-ending improvement, we are dedicated to creating unequivocal excellence in everything we do and everything we produce.

Please send your application letter along with your CV to martina.geoghegan at needham.group
All CVSs must be with us on or before Monday 30th April 2018.
Date Posted 09/04/2018 14:48:00
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Contact Details
Needham Coding Ireland Ltd
Employer Needham Coding Ireland Ltd
Tel 0449372771
Email Click Here to Email Employer Directly
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