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Head of Certification
Reference VAC-16645
Job Title Head of Certification
Sector Education & Training, Human Resources & Management, Media / Marketing & PR, Sales, Sales support, Customer Service
Salary Salary negotiable
Town/City Mullingar
Job Type Any
Job Description Organisation: Forus Training is a further education and training centre delivering programmes across Ireland.

Location: Head Office – Mullingar, Co. Westmeath

Requirement: to carry out management and administrative duties relating to all aspects of assessment entries and results, to assist tutors or learners with any queries relating to assessment, to seek ways of improving quality in all aspects of the work in line with our quality management system.

This is a part-time position.

Deadline for applications: 22nd October 2017

Responsibilities
Tutor induction / programme co-ordination
• Tutor induction
• Tutor management
• Oversight of programme co-ordination
• Participating in the application and enrolment of candidates
• Monitor learner progress towards achieving a recognised compound qualification

Staff development
• Internal staff monitoring / education
• Co-ordination of trainer briefings
• Keep abreast of best practice in training techniques, course content and assessment

Assessment
• Assessment processes
• Process applications from learners (e.g. extensions or exemptions)
• Internal verification
• Co-ordination of external authentication
• Co-ordination of results approval panel
• Regulation of assessment material
• Management of assessment data
• Maintain records of learner assessment
• Liaise with workplace supervisors for learners on work placement.

Communications
• Respond to enquiries by telephone and by email.
• Communicate results and outcomes of decisions.
• Maintain minutes of tutor or learner meetings.
• Data protection.
• Regular communications and reporting to key stakeholders.
• Management of complaints.
• Liaise with QQI on behalf of learners.

Programme development
• Assist with new programme validation
• Assist with evaluation of programmes

Learner support
• Monitor attendance, non-submission
• Screen applications for extensions
• Provide pastoral support if required
• Answer learner questions relating to any programme
• Assist with learner or tutor needs providing additional support, guidance and 1:1 tuition
• Support learners with special requirements.

General administration
• Answering telephone and greeting centre visitors
• Invoicing and receipting payments
• Dealing with student queries in-centre
• Attending and participating in team meetings
• Maintain QA standards
• Monitor learner’s payment schedules
• Liaise with accounts department

Behaviour competencies
• Ability to communicate effectively to enable knowledge and skills transfer.
• Ability to work as part of a team, including consulting, collaborating and building relationships with key stakeholders.
• Strives for high quality of work and demonstrates commitment to the programme.
• Meticulous attention to detail.

Knowledge
• Further education and training sector
• Quality and Qualifications Ireland (QQI) administration
• Healthcare and/or social care and/or childcare sector

Skills
• Microsoft Office
• Excellent written and verbal communication skills
• Excellent organisation and planning skills

Qualifications
• Degree
• Training and/or Development qualification


To apply - please click on the red text-link below, attaching a relevant cv.
Date Posted 09/10/2017 14:54:00
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If you are interested in this vacancy, you can either apply using the link above or contact them directly using the following details:

Contact Details
Forus Training
Employer Forus Training
Tel 0449349400
Email Click Here to Email Employer Directly
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